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Hardware Houseware » About Us
In keeping with the core value of building mutually profitable business relationships, Brydens Trinidad has been ardently fostering the spirit of partnership with our Hardware & Houseware customer base for over 50 years. We operate in a very complex market typified by a network structure of distributors and parallel importers. With competition being the name of the game, maintaining strong relationships with both our customers and suppliers is critical.
Several other key elements of the Hardware & Houseware strategy also enable us to stand head and shoulders above the rest, bringing value to our principals and producing year-on-year growth:
- Competitive pricing Volume driven discounts from suppliers and logistical efficiencies allow us to get to market competitively.
- Merchandising team We are the only distributor in the hardware industry that is supported by a merchandising team.
- After-sale service Warranties and a track record of customer satisfaction ensure loyalty.
- Channel focus Hardware, plumbing, electrical, appliance, houseware, variety and the growing C-store channel are all served by our trained specialists.
- Delivery service A 24-hour delivery promise and unequalled after sales service make us the choice of all major retailers.
- Depth of distribution Capitalizing on the critical mass attributable to the wider Brydens organization, we are capable of daily transport to a far wider and deeper geography than our competitors.
- Knowhow With a team of trained industry specialists representing major international brands, Brydens is recognized for its expertise.
OUR TEAM
Our team is led by Andrew Millar with several years industry experience. He is supported by Sales Manager Jason Clerk, Group Product Manager Lynton John, a contingent of 10 salespeople, 2 CSRs , and three full time Merchandisers.
OUR FUTURE
The Brydens Hardware and Houseware Division has its goals firmly set on building its present portfolio to cover the complete range of products, and represent the market leaders in their respective categories. We welcome new opportunities that will add value to our customers and consumers alike. |